What is «Online Only»?
How does «Online Only» work?
How long does the «Online Only» auction last?
When can I start bidding?
I already activated my account last year, can I bid directly again?
How do I add items to my personal-favourites list?
What is the Personal Overview (myKORNFELD Profile)?
Can I view and examine the artworks on offer?
How do I register with myKORNFELD?
How do I log in to myKORNFELD?
How can I get acccess to the Online Only auction?
How long does it take to get access to the auction?
What is the personal bid limit?
How can I increase my personal bid limit?
How can I bid on a lot?
What is a bid?
What are the bid increments?
What is a maximum bid?
Can I place a bid below the starting price?
Can I bid against myself?
How do I know that my bid has been accepted?
How do I stay informed?
Why am I having difficulty placing bids/maximum bids?
Can I cancel a bid?
How do I know during the auction that I have been outbid?
Can I bid on multiple lots?
How can I track my bids?
How can I simultaneously track and bid on my bids?
What happens if I am outbid in the last 3 minutes?
How do I know that I have placed the successful bid?
What are the costs?
What is the premium?
What does the asterisk (*) next to the lot number mean?
How do I get my invoice?
How do I pay my bill?
When can I pick up the acquired works?
Can I subsequently purchase unsold lots from the auctions?
Where can I get help?
What should I do if I forget my password?
Why am I not receiving e-mails from you?